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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Damon Cook

March 28, 2026

5  out of  5
rating by Damon Cook
"I have had nothing but GOOD responses and attention from both my insurance agent, Spencer Williams and his office staff. Very welcoming and always there to meet whatever my needs are. I'm very happy to have them underwrite the insurance on my auto."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Billy Jonkman

March 27, 2026

5  out of  5
rating by Billy Jonkman
"Spencer has a great team, whenever I stop into the office Claudia and Caleb are always so friendly and professional. Spencer truly cares about his customers and it shows. Would recommend to anybody"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Flossmoor to know that you had such a wonderful experience with us here on State Farm Agent Spencer Williams’s Team."
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Carlos Morales

March 24, 2026

5  out of  5
rating by Carlos Morales
"Cotice por Internet y me atendió mi prima claudia son personas serias responsables y hablan español"
We responded:
"Carlos, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Spencer Williams’s Team—we are always here to help!"
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Donna Denton

March 23, 2026

5  out of  5
rating by Donna Denton
"I have used Spencer for about 15 years and I am pleased with the services for my car insurance and homeowners insurance."
We responded:
"Donna, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Spencer Williams’s Team—we are always here to help!"
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Pryme-Dygital

March 18, 2026

5  out of  5
rating by Pryme-Dygital
"I’m familiar with this office. I explored other options but came back. I am satisfied with the quality of service provided."
We responded:
"Pryme-Dygital, thank you for your wonderful review of State Farm Agent Spencer Williams’s Team!"
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Carrie Maxwell

March 9, 2026

5  out of  5
rating by Carrie Maxwell
"The Agent who contacted me was Claudia Gutierrez, she was very polite, extremely helpful & she did her best to get me the best rates possible for all 3 of my quotes. Auto, home, & Life. I was finally able to get my rental insurance for a little over $12 per month. Definitely a rate that I can afford."
We responded:
"Thanks so much for the amazing review, Carrie! We really appreciate your support here in Flossmoor . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Gustavo Ramirez Jr

March 4, 2026

5  out of  5
rating by Gustavo Ramirez Jr
"Marco was very helpful with explaining how everything works"
We responded:
"Thank you so much for the 5-star rating, Gustavo! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Armando Ramirez

March 4, 2026

5  out of  5
rating by Armando Ramirez
"Marco help me out gave me a good deal on our policy also help me out with life insurance"
We responded:
"Thank you so much for the 5-star rating, Armando! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Marcia James

March 3, 2026

5  out of  5
rating by Marcia James
"State Farm representatives have always been very professional. Mr. Spencer Williams was very thorough while going through my policies one by one and explaining them. I am thankful for their expertise."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Joshua Banister

March 2, 2026

5  out of  5
rating by Joshua Banister
"They are great helped get a cheaper insurance policy"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Dave Stangohr

February 26, 2026

5  out of  5
rating by Dave Stangohr
"Spencer and his staff are helpful and efficient. I have been active in acquiring new vehicles, trailers and other equipment as we work to transition to our farm and Spencer and his staff keep my things covered as they need to be. I look forward to working with him on the new house as it gets built to make sure I have nothing to worry about for the years to come. Other than maybe "Jake" from the commercials, Spencer is the best Insurance Agent you can have."
We responded:
"Thank you for the amazing review, Dave! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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A lil birdie Toldme

February 23, 2026

5  out of  5
rating by A lil birdie Toldme
"Claudia was my case manager for my State Farm car insurance and gave me every possible deal to make my premium coverage. The lowest I could ever imagine it to be. The convenience of her getting in touch with me in time to get the best was awesome. She’s very personable and very kind and very compassionate. I was strongly recommend Claudia as her representative."
We responded:
"Thank you for the amazing review, A! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Joe Barkho

February 20, 2026

5  out of  5
rating by Joe Barkho
"Talking to Claudia was the best part of my home buying experience, she will set you up with exactly what you need, and not what you don’t."
We responded:
"Thank you so much for the 5-stars, Joe! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jerome Brewer

February 5, 2026

5  out of  5
rating by Jerome Brewer
"I want to thank Claudia so much. She’s just an angel for State Farm and I recommend to tell my family and friends about her. Thank you."
We responded:
"Thank you so much for the 5-stars, Jerome! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brandon Scott

January 29, 2026

5  out of  5
rating by Brandon Scott
"Claudia is awesome for helping me save more"
We responded:
"Thanks so much for the amazing review, Brandon! We really appreciate your support here in Flossmoor . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Spencer Williams’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Flossmoor . "
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Dorine Hardy

January 28, 2026

5  out of  5
rating by Dorine Hardy
"I had the privilege to speak with Spencer on 01/28/2026. He was very polite and informative. He went over ever part of my policy and answered ever question i had. I was so satisfied with him throughout the phone call. Yeah for Spencer and team."
We responded:
"Thank you for taking the time to leave such a great review, Dorine. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Rendon2x

January 28, 2026

5  out of  5
rating by Rendon2x
"Amazing service and Caleb was a very great help and made everything very easy!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Spencer Williams’s Team. "
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Dan Velez

January 27, 2026

5  out of  5
rating by Dan Velez
"Claudia is hands down the best State Farm agent I’ve ever worked with. She is knowledgeable, responsive, and genuinely cares about making sure her clients are protected and informed. She always takes the time to explain all my options clearly, helped me find the best coverage for my needs, and makes the entire process smooth and stress-free. Any time I’ve had a question or needed help, Claudia has been quick to respond and always goes the extra mile. It’s rare to find someone who is both professional and truly personable, and she nails both. If you’re looking for an agent who actually has your back, look no further. Highly recommended!"
We responded:
"Thanks so much for the fantastic rating, Dan! We are so glad you had a positive experience with us here on State Farm Agent Spencer Williams’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kayla S

January 14, 2026

5  out of  5
rating by Kayla S
"Excellent service and Claudia is awesome!!! She answered all my questions and was extremely kind."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Spencer Williams’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Veronica Frausto

August 19, 2025

5  out of  5
rating by Veronica Frausto
"I would like to express my sincere gratitude for the outstanding service I have always received from Mrs. Claudia G. As a representative of Mr. Williams’ agency, she consistently demonstrates exceptional attention to detail, thoroughness, and prompt responses. I have followed Mrs. Claudia G. wherever her career has taken her, and I am very pleased to now have all of my insurance needs especially my life insurance handled at this agency. I highly recommend her to anyone seeking an honest, comprehensive, and reliable review of their insurance. She is truly dedicated to helping with every detail."
We responded:
"Hi Veronica, Thanks for the great review! We love that you had such a great experience! Thanks for sharing. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
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demetrice hardy

August 18, 2025

5  out of  5
rating by demetrice hardy
"Spencer Williams and his team have given me and my family outstanding service and advice for over fifteen years. I feel like I am dealing with family every time I speak to him or any other person in his office. Please know that if you choose to use this office you will be in wonderful hands!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Liz Duarte

May 9, 2025

5  out of  5
rating by Liz Duarte
"I'm so happy I called Spencer Williams State Farm office. After, being with another insurance company for an incredibly long time, the process of changing insurance with the amount that needed to be changed had become extremely stressful to me. That was until I spoke to Claudia, who I found to be very professional, knowledgeable and friendly. Claudia ease my anxieties. I found her to be very honest about policy options and I could genuinely tell she was looking out for my best interest. This made me develop trust, which is very important to me. Thank you so much Claudia for all your help and I look forward to being a long lasting client."
We responded:
"Thank you for taking the time to praise Claudia! She works diligently to ensure our customers receive exemplary service. Glad you are part of our family and we are here for you!"
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Pudge

January 17, 2025

5  out of  5
rating by Pudge
"Amazing services from Claudia! Not only did she save me money but she was very helpful and great customer service all around!"
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LOKISTATUS NINE

December 31, 2024

5  out of  5
rating by LOKISTATUS NINE
"Spencer, Claudia, and Caleb are absolutely wonderful. They’re all so pleasant to speak with and treat me and my family with respect. Not many agencies truly care about you, this one does."
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Anna Triezenberg

November 18, 2024

5  out of  5
rating by Anna Triezenberg
"I stopped in this State Farm office on November 8. As soon as I walked in, I was greeted by friendly faces. I spoke with Caleb Sims and he was so informative! I also felt that he truly cared about me and my current situation, rather than just trying to sell me on an insurance policy. In a world where so many people are simply focused on personal gain, I am very grateful to have found an agency and employee that is so down-to-earth and has my best interest at heart."